[SOE] 给我来的一封邮件，看不明白！

米兰rose

Customer Service Notification

May 3, 2011 Dear Valued Sony Online Entertainment Customer: Our ongoing investigation of illegal intrusions into Sony Online Entertainment systems has discovered that hackers may have obtained personal customer information from SOE systems. We are today advising you that the personal information you provided us in connection with your SOE account may have been stolen in a cyber-attack. Stolen information includes, to the extent you provided it to us, the following: name, address (city, state, zip, country), email address, gender, birthdate, phone number, login name and hashed password. Customers outside the United States should be advised that we further discovered evidence that information from an outdated database from 2007 containing approximately 12,700 non-US customer credit or debit card numbers and expiration dates (but not credit card security codes) may have also been obtained – we will be notifying each of those customers promptly. There is no evidence that our main credit card database was compromised. It is in a completely separate and secured environment. We had previously believed that SOE customer data had not been obtained in the cyber-attacks on the company, but on May 1st we concluded that SOE account information may have been stolen and we are notifying you as soon as possible. We apologize for the inconvenience caused by the attack and as a result, we have: 1. Temporarily turned off all SOE game services; 2. Engaged an outside, recognized security firm to conduct a full and complete investigation into what happened; and 3. Quickly taken steps to enhance security and strengthen our network infrastructure to provide you with greater protection of your personal information. We greatly appreciate your patience, understanding and goodwill as we do whatever it takes to resolve these issues as quickly and efficiently as practicable. For your security, we encourage you to be especially aware of email, telephone, and postal mail scams that ask for personal or sensitive information. Sony will not contact you in any way, including by email, asking for your credit card number, social security number or other personally identifiable information. If you are asked for this information, you can be confident Sony is not the entity asking. When SOE’s services are fully restored, we strongly recommend that you log on and change your password. Additionally, if you use your Station or SOE game account name or password for other unrelated services or accounts, we strongly recommend that you change them, as well. To protect against possible identity theft or other financial loss, we encourage you to remain vigilant, to review your account statements and to monitor your credit reports. We are committed to helping our customers protect their personal data and we will provide a complimentary offering to assist users in enrolling in identity theft protection services and/or similar programs. The implementation will be at a local level and further details will be made available shortly in regions in which such programs are commonly utilized. We thank you for your patience as we complete our investigation of this incident, and we regret any inconvenience. Our teams are working around the clock on this, and services will be restored as soon as possible. Sony takes information protection very seriously and will continue to work to ensure that additional measures are taken to protect personally identifiable information. Providing quality and secure entertainment services to our customers is our utmost priority. Please contact us at + 44 870-600-0267 (Monday to Friday 15:00 to 22:00 GMT excluding holidays) should you have any additional questions. Sincerely, Sony Online Entertainment LLC ***These emails are being sent by Innovyx, our third party email distributor, and will contain either 'soe.innovyx.net' or 'soe.sony.com' in the sender field. If you have any questions concerning the authenticity of this message please view our website for confirmation. https://www.soe.com/securityupdate.

米兰rose

谷歌了一把，原来SOE的客户信息系统被黑客攻击，客户信息，信用卡信息有可能被窃取。
跟PS2 没啥关系！

飞天舞JL

谷歌还是很强大的

guang159357a

客户服务通知
2011年5月3日
尊敬的索尼在线娱乐的客户：
我们对正在进行的调查非法入侵索尼在线娱乐系统已经发现，黑客可以从国有企业获得的个人客户信息系统。 我们今天通知你，你所提供的个人信息与您的国有企业帐户连接我们可能已经在网络攻击被盗。 窃取的信息包括您提供的范围内，给我们以下内容：名称，地址（市，州，邮编，国家），电子邮件地址，性别，出生日期，电话号码，登录名和密码散列。 美国以外的客户应该注意，我们进一步发现的证据表明，从2007年过时的数据库中的信息包含大约12,700个非美国客户的信用卡或借记卡号码和到期日期（但不是信用卡安全码）也可能得到 - 我们将通知这些客户每个及时。
毫无疑问，我们的主要信用卡资料库遭到入侵的证据。 它是在一个完全独立和安全的环境。
我们曾认为，国有企业的客户数据并没有得到在网络上该公司的攻击，但5月1日，我们的结论是国有企业的帐户信息可能已被盗用，我们通知您尽快。
我们深表歉意的攻击造成的不便，因此，我们有：
1。        暂时关闭所有国有企业的游戏服务;
2。        聘请外，已确​​认安全公司将所发生的事情进行全面和彻底调查;
3。        迅速采取措施，加强安全和加强我们的网络基础设施，以提供更大的个人信息保护你。
我们非常感谢您的耐心，理解和善意，因为我们做的一切努力尽快解决这些问题的效率和实用性。
为了您的安全，我们要特别鼓励你的电子邮件，电话和邮政欺诈邮件的个人或敏感信息问清楚。 索尼将不会以任何方式联系您，包括电子邮件，您的信用卡号码，社会安全号码或其他个人身份信息要求。 如果你是问这个信息，你可以相信索尼是不是实体要求。 当国有企业的服务是完全恢复，我们强烈建议您登录并更改密码。 此外，如果你用你的站或国有企业的游戏帐号名称或其他不相关的服务或帐户密码，我们强烈建议你改变它们，以及。
为了防止可能发生的身份盗窃或其他经济损失，我们建议您保持警惕，审查您的帐户报表和监控您的信用报告。
我们致力于帮助我们的客户保护他们的个人资料，我们将提供免费入学，提供协助用户身份盗窃保护服务和/或类似的程序。 的实施将在地方一级，进一步细节将于不久在属于这类节目普遍使用的地区提供。
我们感谢您的耐心等待我们完成我们对这一事件进行调查你，我们感到遗憾的任何不便。 我们的团队日以继夜地工作在此，和服务将尽快恢复。 索尼把信息的保护非常重视，将继续努力，以确保更多的措施来保护个人身份信息。 提供优质，安全的娱乐服务为我们的客户是我们最优先事项。 请与我们联系：+ 44 870-600-0267（周一至周五15:00至22:00格林尼治标准​​时间节假日除外）如果您有任何其他问题。
真诚的，
索尼在线娱乐公司
*** 这些电子邮件被发送Innovyx，我们的第三方电子邮件分销商，并且将包含要么'soe.innovyx.net'或'soe.sony.com在发件人字段。 如果您有任何疑问这一消息的真实性进行确认，请查看我们的网站。 通过https：/ / www.soe.com / securityupdate 。

珈蓝小修

百度/谷歌 关键字：索尼 黑客